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Module 3

Who Does What

Clarity over responsibility prevents confusion and resentment

In most families, one person becomes the default carer — usually whoever was closest, most available, or simply said yes first. That person then ends up doing everything, not because it was agreed, but because it was never discussed.

One person may lead, but should not do everything

Care has different categories of responsibility. Assigning ownership — even informally — reduces confusion, prevents duplication, and makes it easier to ask for help. Support can come from family, friends, neighbours, and professionals.

The key question is not "Who cares most?" — it is "Who owns which responsibility?"

Key responsibility areas

Household support

Meals, cleaning, shopping, home maintenance, and daily domestic tasks.

Personal care and mobility

Bathing, dressing, continence care, mobility assistance, and physical safety.

Emotional support

Companionship, conversation, checking in, and reducing isolation.

Health and medical coordination

Appointments, medications, test results, provider communication, and care notes.

Scheduling and communication

Coordinating between family members, updating those not present, and managing appointments.

Financial and legal administration

Bills, accounts, benefits, documents, and any legal authority arrangements.

Backup and respite coverage

Covering for the primary carer, providing breaks, and being available in an emergency.

Questions to think through

  • Have these responsibility areas been explicitly discussed, or have they just happened by default?
  • Is one person carrying significantly more than others — and is that sustainable?
  • Are there family members who want to contribute but do not know how?
  • Which areas need professional or paid support because family capacity is not enough?
  • If the primary carer became unavailable tomorrow, what would break immediately?