CarerView
Plan · Coordinate · Observe · Improve
Caregiving needs a plan. CarerView builds it with you.
Most families start caregiving without a plan — unclear who holds medical authority, who steps in when the primary carer is exhausted, or what the person being cared for actually prefers. CarerView gives your team a structured plan, shared observations, and a feedback loop that keeps everyone coordinated and your loved one at the centre.
The CarerView system
A complete system for family caregiving
CarerView brings together four things every care team needs — a clear plan, coordinated team, ongoing observations, and a way to keep the plan current as things change.
Plan
Build the team's operating plan
- Six structured sections: situation, authority, responsibilities, living arrangement, sustainability, and review
- Decision Engine flags gaps before they become crises — "No backup caregiver identified" or "Medical authority not documented"
- Caregiver sustainability is part of the plan — stress levels, backup cover, and respite are tracked alongside the care recipient's needs
Coordinate
Bring the whole team onto the same page
- Memory Book gives every team member instant context — who the person is, who to call, what to watch for, and what brings them comfort
- Responsibilities are assigned — every team member knows exactly what they own, reducing overlap and gaps in care
- Family Circle connects up to three caregivers with shared observations, a weekly digest, and role-based access
Observe
Track what is changing — keep your plan accurate
- Simple 1–5 ADL scale grounded in occupational therapy — no jargon, just clear shared language for the whole team
- Trends over days, weeks, and months — patterns reveal when to adjust routines, medications, or care arrangements
- Arrive at doctor appointments with specific observations — not fuzzy memories. Export to PDF or DOCX in one click
Update & Improve
A living plan that evolves with your family's needs
- Your plan is not a document — it's a living system. CarerView tells you when observations signal it's time to review
- Five review triggers: health change, new caregiver, living arrangement shift, caregiver stress threshold, or scheduled quarterly review
- New to caregiving? Our free 8-module guide covers everything from legal authority to sustainable planning
Care Plan
Six sections that cover every dimension of care
Most families tackle caregiving one crisis at a time. The CarerView Care Plan gives your team a structured framework — built once, updated as things change — so the critical questions are answered before they become urgent.
Situation
What is the current state? What decisions need to be made now?
Authority
Who can make medical decisions? Who controls finances? Are legal documents in place?
Responsibilities
Who owns personal care, health coordination, finances, emotional support, and respite? No owner means no accountability.
Living Arrangement
Is the current living situation safe and sustainable? What needs to change as needs evolve?
Sustainability
Can the primary caregiver keep this up? Is there backup cover, respite time, and support for the person doing the caring?
Review
When does the plan need revisiting? Who calls the review and how does the team stay aligned as needs change?
CarerView reads your plan and tells you what is missing
Most care gaps are invisible until they cause a crisis. CarerView's Decision Engine scans your plan and flags risks by severity — so your team acts before the emergency, not during it.
Without a plan
- Scrambling to find legal documents in a hospital waiting room
- Siblings arguing because no one agreed on who is responsible for what
- The primary caregiver burning out with no backup and no one noticing
With CarerView
- Authority documents are logged, accessible, and reviewed before they are ever needed
- Every team member knows their responsibilities — no overlap, no gaps, no argument
- Caregiver stress is monitored — the plan flags when the person doing the caring needs support too
Caregiver Wellbeing
A plan that doesn't account for the carer's limits is not a complete plan
Most care tools focus entirely on the person being cared for. CarerView is different — it tracks the wellbeing of the person doing the caring too. Caregiver stress, backup coverage, and respite time are built into the plan, not left as afterthoughts.
- Stress level tracking for the primary caregiver
- Backup caregiver identified and backup plan documented
- Respite time planned — so caregiving stays sustainable long-term
Memory Book
Carers "needs to know" all in one place
The Memory Book is a living care profile for your loved one — covering who they are, who to call, what to watch for, and what makes them feel at home.
Identity & Personal Profile
Capture preferred name, cultural background, languages spoken, and a personal summary so every caregiver understands who they're caring for — not just a name on a chart.
Care Network & Contacts
Store family members, doctors, neighbours, and emergency contacts in one place, each with their role, phone, email, and any relevant notes. No more searching for numbers.
Medical Context
Document key conditions, allergies, hearing and vision notes, and current medications so caregivers can provide safe, informed care from day one.
Likes, Dislikes & Comforts
Record what brings joy, what to avoid, favourite foods, music, conversation topics, and what soothes them when upset. The details that make all the difference.
Every team member knows what they are responsible for. The Memory Book gives them the context to do it well — instantly, with no setup required.
Team owners build the Memory Book. All invited team members can view it instantly — no setup needed.
Build Your Loved One's Memory BookActivities of Daily Living
Your Observations are Vital for their Care Plan!
Our simple 1-5 scale helps you observe and communicate changes in daily living activities with clarity and consistency.
From "Fully Independent" to "Total Assistance" — a clear framework for observing daily living activities
Simple check-ins
Spend just a few minutes noting how things went across core Activities of Daily Living. Create quick check-ins or complete Observations anytime.
Trends you can trust
Not just how it felt today — observe changes over days, weeks, and months. Patterns highlight when to adjust routines or supports.
Make doctor visits count
Arrive with specific observations instead of fuzzy memories.
Reduce family friction
Align siblings and supporters around the same facts and wording.
How families use CarerView
Real situations. Real coordination.
Long-distance family coordination
Three siblings in three cities, one parent needing daily care. CarerView gives everyone access to the same observations, the same plan, and the same Memory Book — so no one is working from a different version of events. The distant sibling checks in before calling, not after.
Hospital-to-home planning
Discharge instructions arrive at once — medications, follow-ups, restrictions, who to call if things change. CarerView turns that chaos into a structured plan: responsibilities assigned, observations started from day one, and early warning flags if something shifts. The first two weeks after discharge are the highest-risk period. CarerView brings structure to exactly that moment.
Rotating paid caregivers
When multiple paid caregivers share shifts, consistent handoffs are critical. The Memory Book means every caregiver — new or returning — walks in knowing the person, not the paperwork. Observations from each shift build a shared record. Nobody asks the same question twice.
New to caregiving?
Start with our free Caregiver Guide
Eight modules covering everything a new family caregiver needs to understand — from legal authority and team roles to health coordination and sustainable planning. No sign-up required.
Explore the Caregiver GuideYour family's story stays yours
You own your data
Complete control over your family's information
Private by default
Share only with people you invite
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Encrypted and protected always
You're not alone.
Caregiving comes with worry, doubt, and a thousand tiny decisions. CarerView offers a calm, consistent framework—so you can replace "I think…" with shared facts everyone understands.
My brother and my two cousins are the primary caregivers for our Auntie. Our emotions around her independence ability caused a lot of arguments. We love CarerView because it lets us have a common and easy system to discuss our observations of the entire situation.
Mum was discharged from hospital on a Friday afternoon with a stack of instructions and nobody clear on who was doing what. CarerView helped us build a real plan that week — responsibilities assigned, authority sorted, and everyone finally on the same page.
CarerView Tutorial
Walk through the Memory Book, Care Plan, Observations, and Team tools in minutes.
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Welcome to
CarerView
Caring made clearer, together.